At Cart N Print, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our refund policy below.
1. Eligibility for Refunds
To be eligible for a refund, the product must meet the following criteria:
2. Non-Refundable Items
Certain items are not eligible for refunds, including:
3. Refund Process
To initiate a refund, please contact us at support@cartnprint.com with your order number and a description of the issue. We will review your request and provide you with instructions on how to return the product if applicable. Once we receive the returned item and verify its condition, we will process the refund.
4. Return Shipping Costs
The customer is responsible for return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.
5. Processing Time
Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be credited back to the original payment method used during the purchase. Please note that it may take additional time for your bank or payment provider to process the refund.
6. Exchanges
If you would like to exchange an item instead of receiving a refund, please contact us at support@cartnprint.com to discuss available options. Exchanges are subject to product availability.
7. Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us immediately at support@cartnprint.com. We will arrange for a replacement or refund at no additional cost to you.
8. Contact Us
If you have any questions or need assistance with our refund policy, please don’t hesitate to contact us:
We appreciate your business and are here to help ensure that your shopping experience with Cart N Print is as smooth and satisfactory as possible.
